At Raising Cane’s we are actively involved in every community we serve. Requests for financial support, sponsorships, products or gift cards are funded through your local Raising Cane’s by submitting a request for support within our Community Request System. You can access the Community Request System by going to the Community Partnerships page on our website and clicking on the button to the "Register or Sign In" button.

You can submit a request by going to our Community Partnerships page and clicking on the "Create an Account" button. Once you have created an account, you can submit your request by clicking on the red “New Community Request” button at the top right corner of your account page. Fill out the required details and provide as much information about your request as you can so that our Crew can better help fulfill your request.

Yes, we do require that all Customers create an account in order to submit their request for support. This will allow us to better support your request and help to provide you with regular updates about your request status.

Raising Cane’s supports thousands of local and national causes, organizations and events each year. While all requests are considered, the key areas that we focus our Community involvement are:

• Enhancing Education
• Pet Welfare
• Feeding the Hungry
• Promoting Active Lifestyles
• Business Development Entrepreneurship

We also know that our Communities are all unique and some needs may not fall into the categories above. That is why we have our sixth area of focus, “Everything Else.” Submit your request today to get in touch with one of our local Restaurant representatives to discuss how we can support your organization.

The more advance notice that you can give our Crew to plan and support your event the better! While there is not a set rule, we highly recommend submitting your request a minimum of 4 weeks in advance. However, we know that sometimes support might be needed with a quicker turnaround time and we will do our very best to support if we can.

If this is your first time submitting a request, check the box for “Create new Organization” on the left-hand side of the form and fill in the required information. If you have already submitted a request and are submitting a new request for the same organization you previously submitted one for, you can simply type your organization name within the “Organization Name” field on the left-hand side of the form. You can use your account to submit requests for multiple organizations that you support.

We route requests based on the event address you enter, or the organization address you enter if you do not have an event address. We do this to help make sure that your request can be supported by the Restaurant that makes the most sense based on the distance to your event or organization address.

Please make sure you use only non-abbreviated address information within the form when submitting your request. Sometimes it may help to look up your address on Google Maps to check for accuracy. If your address is not recognized, your request may not be routed correctly. For Customer Support, please visit our Contact Us page for information.

You can check the status of your request by logging in to your account HERE, using the same login information you created when you set up your account to submit your request. Once in your account, you can select “My Request” in the red side menu bar and choose the request you are wanting to view. You will be able to see the status of your request, as well as the Restaurant it was assigned to in the left-hand information bar.

Please give our Restaurants three to five days to respond to your request. If you have not heard back after five days or if you need a response sooner due to request timing, you can send a message in the system directly to the Restaurant or use the listed Restaurant contact information to contact the Restaurant the request was sent to.

If the status of your request says "Pending," that means your fundraiser request has not been reviewed by the Restaurant Leader of your Restaurant. Please allow for three to five days for the Restaurant Leader to review your request and respond with next steps. 

The Restaurant Leader or another Raising Cane’s representative will reach out and confirm the details of your request. If the request is approved, you will receive a confirmation email stating it has been approved. The status of your request within your account will also change to "Event Scheduled".

If you are having issues with creating your account or resetting your password, please reach out to our Customer Support for assistance by visiting our Contact Us page.

Yes! Raising Cane’s loves to host fundraisers at our Restaurants to support your organization. You can submit a fundraiser request by creating an account and submitting your request HERE. Please note in your request that you are wanting to hold a fundraiser at Raising Cane’s. Also select the Raising Cane’s location you would like to host the fundraiser under "event address" in the request form.

15% of Net Sales* brought in by your fundraiser will be donated directly to your organization. People attending your fundraiser will need to mention that they are at Raising Cane’s to support your organization or input the fundraiser mobile code when ordering online or through the app during the designated fundraiser times. A check will be issued 3-4 weeks after your event. 

Minimum donation amount will be 15% of the Net Sales* donated directly to your organization. Not valid on kiosk orders or Catering orders. *”Net Sales” means the purchase price of food and beverages sold during the event to customers who (i) mention your organization when ordering in person or (ii) use the code RCFUND96 when ordering online or in the Raising Cane’s app. The purchase price excludes special or limited time offers, discounts, returns, and taxes. “Net Sales” does not include gift cards and retail merchandise purchases. 

We partner with all types of non-profit organizations for fundraisers, including schools, parent/teacher organizations, faith-based organizations, pet welfare organizations, youth sports leagues, scout groups, sororities & fraternities, food banks, health improvement organizations (i.e., cancer societies, American Heart Association, etc.) and more.

We do not offer fundraisers for individuals, political activities or for-profit organizations.

You must include a W-9 with your Community Request.

• To obtain a W-9 form, click HERE.
• To get your Employer Identification Number or your Taxpayer Identification Number, you will need to contact the leadership of your organization (i.e., School Activities Director, President, etc.).
• Additionally, you will be forwarded a Fundraiser Contract after approval of the event, which you must sign and return to Raising Cane's.

Raising Cane's typically schedules fundraisers Sundays through Wednesdays every week. Submit your request and our Crew will work with you to find a date that works best for everyone.

There is not a set limitation on the number of fundraisers that may be scheduled in the future. The key is that the event is successful, so schedule one fundraiser at a time and evaluate the success of the event with the Restaurant Leader of your Raising Cane's.

There is no set time limit on fundraisers; however, they are typically scheduled for a 3-4 hour period during the week on any day, Sunday through Wednesday. Specify the time period that works best for your organization on your Community Request, and the Restaurant Leader from your Raising Cane's will discuss timing with you when confirming your request.

Yes, a digital web page and a flyer will automatically be sent to you upon approval of your fundraiser. The flyer will be in PDF format, so you can print it and distribute as many as you like. Please reach out to your Raising Cane’s contact supporting your request if you did not receive the web page link or flyer.

Yes, there are other materials that you may request from the Restaurant to promote your event. These items require several weeks’ advance notice, so if you want to order any of these items, please work with the Restaurant Leader of the Raising Cane’s where you are having the event or your Raising Cane’s marketing contact. Additional promotional materials include:  

• Stickers  
• Yard signs  
• Classroom sign-up sheets  
• Flyers  
• Social posts  
• Banners  

You may cancel your fundraiser with a minimum of 72 hours' notice prior to the scheduled event by notifying the Restaurant Leader of the location you had your fundraiser Event scheduled for. Once the cancellation is confirmed, your request status will be changed to "Canceled".

Please allow four to six weeks for processing your fundraiser check (does not include delivery time). If it has been more than eight weeks since your event and you still have not received a check, please contact the Restaurant Leader of the Raising Cane’s where you conducted the event.

Raising Cane’s can help support off-site fundraisers in different ways, like selling lemonade at a school festival and donating a portion back to the school. Please create an account and submit your request for support HERE and a Raising Cane’s representative will reach out to discuss ways we can support your request.

Confirm that you do not already have an account created. If you created an account for Online Ordering, Raising Cane’s App, or Canes Gear site, you should use that same username and password to sign into the Community Request System.  If you continue to have issues with creating your account, please reach out to our Customer Support for assistance by visiting our Contact Us page.

1. Plan ahead – At least a month in advance so you have enough time to spread the word and get it on as many people’s calendars as possible. 
2. Use your pre-designed flyer and web page to get the word out at least 30 days prior to the event – Make sure that your fundraiser followers mention your organization when they visit or use the fundraiser mobile code when they order online or through the app during designated fundraiser times.  
3. Promote the event aggressively – Use your school or organization website and social media, such as Twitter and Facebook, to get the message our to a large audience and hand out as many flyers as possible.  

Remember, the more people who participate, the more money your organization receives in return!   

Customers can input the provided mobile code when ordering online or through the app during the designated fundraiser times for your organization to receive 15% of the Net Sales* from that transaction. The code should be entered and applied using the Fundraiser Code dropdown option located within your order basket prior to checkout.  

Minimum donation amount will be 15% of the Net Sales* donated directly to your organization. Not valid on kiosk orders or Catering orders. *”Net Sales” means the purchase price of food and beverages sold during the event to customers who (i) mention your organization when ordering in person or (ii) use the code RCFUND96 when ordering online or in the Raising Cane’s app. The purchase price excludes special or limited time offers, discounts, returns, and taxes. “Net Sales” does not include gift cards and retail merchandise purchases. 

Unfortunately, gift card and retail purchases are excluded from fundraisers. Fundraiser donations are based off the purchase price of food and beverages sold during the event for the purpose of supporting your organization.