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Raising Cane's Customers

CRAZY FOR CANE'S? JOIN THE CANIAC® CLUB!

Get insider info on what’s happening in the Raising Cane’s world and receive members-only benefits like special surprises for your birthday, member anniversary and more!

HOW TO JOIN
1. Head to your local participating Raising Cane’s location and ask a Crewmember for a Caniac Club card.
2. Come right back to this page and click Register Your Card below. 
3. Enter your contact info and verify your email address.

ALREADY A CANIAC CLUB MEMBER?

Access your Caniac Club account to check for current offers, edit account information or attach a new Caniac Club card.

Raising Cane's Mobile App

Go Cardless

Once your Caniac Club account has been registered at www.caniacclub.com, you can connect your Caniac Club account to your Raising Cane’s mobile and online ordering account to easily view and redeem available offers by scanning the QR Code within the App or placing an order via App or online. See steps below on how to connect accounts.

  1. Sign up or Log into your Raising Cane’s account online or in our App. Download the Raising Cane's Mobile App for on-the-go convenience!
  2. Go to profile and select My Account
  3. Select Connect My CANIAC Club Card to link your account*

*Your Caniac Club account email address must be the same as your Raising Cane’s account. If they are different, please update your email address in your Caniac Club account at www.caniacclub.com

Caniac® Club FAQs

Please click HERE to view the Caniac® Club Terms and Conditions.

The Caniac® Club is a Customer appreciation email program that has been developed to provide our Customers with special benefits for being a member. Such as…

  • First to Know Brand News
  • Win Unique Prizes & Tickets to Local Events
  • Birthday, Anniversary & Seasonal Offers
  • Exclusive Discounts on Cane’s Gear®

Effective August 12th, 2024, we no longer provide an offer for signing up for Caniac® Club. There are still many perks for subscribing including offers for your birthday, Caniac® Club anniversary & seasonal offers throughout the year as well as chances to win unique prizes, Cane's Gear®, etc. You must register your card, select your favorite Restaurant, and opt into receiving emails to receive offers.

You must be opted in to receive emails in order to receive any of the perks of being a Caniac® Club member.

You can visit a participating Raising Cane’s location and ask a Crewmember for a Caniac® Club card.

A visit is marked on your account every time you swipe your Caniac® Club card when making a purchase at a Raising Cane’s. The Caniac® Club does not currently give offers based on how many visits you have had in the past or how many purchases you have accumulated.

While we do not reward Caniacs® based on number of visits, we are happy to add a visit to your account for tracking purposes if you forgot to swipe your Caniac® Club card. Simply contact Customer Relations and provide the date of your visit and your Caniac® Club card number.

No problem! You can get a new Caniac® Club card and combine it with your current account, so you don’t lose your account history.

Just pick up a new Caniac® Club card at your favorite Raising Cane’s location and ask a Crewmember to activate the Caniac® Club card. Then log in to your account HERE (raisingcanes.myguestaccount.com) and combine your new Caniac® Club card to your existing account and continue receiving the benefits of being a member of the Caniac® Club.

Here are the exact procedures to follow:

  1. Visit a participating Raising Cane’s and ask a Crewmember to activate a new Caniac® Club card. This must occur in order to add it to your existing account.
  2. Log in to your Caniac® Club account.
  3. Click the “Add Card” button and enter your new Caniac® Club card number.
  4. Click “Submit” to confirm you would like to merge the new card to your account.
  5. Continue enjoying the benefits of the Caniac® Club with your new Caniac® Club card!

All offers will be loaded onto your Caniac® Club account and can be redeemed by swiping your Caniac® Club card at your Raising Cane’s Restaurant. If you have your account linked to your Mobile Ordering account, you can redeem it when placing an order online or by asking a Crewmember to scan your digital QR Code within the Raising Cane's app.

All offers are communicated via email. Raising Cane’s will send you an email to the email address associated with your account notifying you when you have an available offer and when it will expire. You must be opted in to receive offer emails for us to notify you of these offers and for the offer to be loaded to your Caniac® Club card.

Unfortunately, our system will only allow us to redeem an offer with your physical Caniac® Club card or by showing your digital QR Code within the Raising Cane’s online ordering account or app. We are unable to look up your account via phone number, email address at the Restaurant.

No, if your Caniac® Club account is linked to your Raising Cane’s account then you can scan the QR code within the app or place an online or mobile order.

Simply go to the Caniac® Club account login screen HERE (raisingcanes.myguestaccount.com) and click the ‘forgot password’ link.

Our Customer Relations team can assist with looking up your username.

No. The information we receive will not be sold or used for any other purpose than the Caniac® Club.

If you are receiving error messages, it might be because the username or email address already exists. Also, make sure all required fields are completed.

If you have any other questions regarding the Caniac® Club, please contact us.

View all FAQs
PICK UP YOUR CANIAC CLUB CARD TODAY!